[Issues] Known Issues (7/21 Maintenance)

Hello Masters,

We would like to inform you about several issues that have been identified. Our apologies for the trouble while we work on fixing these issues.

1. An issue where, during Challenge Guide Quest, the quest available for reward claim and the quest displayed on the results screen are different
> Rewards can be claimed normally by going to the Guide Quest main screen.
→ Currently under investigation

2. An issue where progress becomes unavailable when attempting to move to a Special Request that has not yet been unlocked from the Challenge Guide Quest results screen
> This issue can be resolved by reconnecting to the game.
→ Currently under investigation

3. An issue where tutorial dialogue is not displayed when the Origin Story tutorial starts under certain conditions.
→ Currently under investigation

4. An issue where Hero introduction text displayed on the download loading screen appears in Korean when the language is set to a language other than Korean.
→ Currently under investigation

5. An issue where accounts created before the scheduled maintenance on 7/21 (Tue) may see a “Cannot enter” pop-up when attempting to enter Origin Story 1-1 under certain conditions.
> Clearing the preceding EX-00 stage will allow you to enter normally.
→ Currently under investigation

6. An issue where the Special Recruitment Ticket quantity is displayed as x2 in the Terminus Isle Monthly Subscription description text
> The correct display should be x1
→ Currently under investigation