[Notice] Regarding Reward Board Points Not Given for Clearing “Never Stop the Soulslayers (Hard)”

Dear Masters,

We would like to inform you of an issue that has been identified in the ongoing [2.5-Year Anniversary Reward Board] event.

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[Known Issue]
– Reward Board Points are not granted when clearing the Hard stage of the event dungeon “Never Stop the Soulslayers!”

[Compensation Details]
– To address this issue, the following compensation will be provided:

[Compensation]
– All Masters: Reward Board Points ×4,200

[Schedule]
– Nov 5 (Thu) 08:30 UTC

[Claim Period]
– Nov 5 (Wed) 08:30 UTC ~ Nov 10 (Mon) 23:59 UTC
– Mail storage period: 7 days

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We sincerely apologize for any inconvenience this issue may have caused.

We will continue to do our best to provide a more stable gameplay environment.

Thank you.